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Primo Stories

Our goal is to provide the very best service possible and we strive to build strong relationships with our customers. But we know talk is cheap, that's why we're out to prove ourselves day-after-day - and that's something our customers can appreciate. In fact, 85% of our customers rate Primo Direct at an 8 or better on a 10 point scale. Take a moment and read or listen to what some of our customers have to say about using Primo Direct.

ANNA EICHHORN

SUSAN G KOMEN FOR THE CURE (INC TRIAD)
EXECUTIVE DIRECTOR

ANNA EICHHORN
"We love the taste and the deliveries are
always on-schedule so we always have what
we need. We use Primo because so much of what
it stands for is so closely aligned with our mission, we both
want to help people lead healthier lives."

JUSTIN GOMEZ

WINSTON-SALEM JOURNAL
MARKETING DIRECTOR

JUSTIN GOMEZ
"We’ve used Primo for several years
now and have been extremely satisfied with how
they take care of us. It doesn’t feel like a business
transaction but a real relationship because they really do
care about our needs here at the office."

DAVE VAN PELT

TWIN CITY ALLIANCE
PRESIDENT & CEO

DAVE VAN PELT
"I have been a customer of Primo products
for some time now. My wife and I wouldn’t do
with out it. Delivery is always on time, the quality of
the water is great, and the pricing is perfect. What more
can you ask for?"

KURT GEHSMANN

WINSTON SALEM DASH
CFO

Kurt Geshman
"I have been a proud customer of Primo
for several years. Initially, we offered Primo
products at our office for employees and guests
through individual bottles and their 5 gallon water cooler.
Our employees are drinking more water and less soda – a built-in
health benefit. Primo’s products and services impressed me so much I have installed it in my home. My family loves the convenience and environmentally friendly nature of their products. "

MICHELLE CALDWELL

CHILDRENS INSTITUTE FOR PEDIATRIC TRAUMA WFUBMC
DIRECTOR OF ADVANCEMENT

MICHELLE CALDWELL
"Primo Water is simply the best. Their
quality is unmatched and the service is un-
beatable. They are prompt and helpful every time.
And the fact that they are locally owned and operated is an
additional bonus. I feel good buying local and supporting a home-
grown company. When I need a dependable water vendor for the office, a special event or a school function, I call Primo. I would never use anyone else."

JULIE MILUNIC

NATURAL TRIAD MAGAZINE
PUBLISHER

JULIE MILUNIC
"It makes sense to consume not only
the best-tasting but also the healthiest water
we can find. I found it with Primo. Because of its
strenuous purification process, I am assured that Primo
Water contains no harmful chemicals or byproducts like chlorine,
fluoride or BPA.

Primo is also a perfect match for my desire to do business with environmentally responsible companies. They have a recycling system in place that helps keep our landfills free of plastic bottles. I even love their bottom-loading dispensers, which are Energy Star rated and help conserve energy."

ANGIE LYNDE

EXECUTIVE PARTNERS MENTORSHIP
ASSISTANT DIRECTOR

ANGIE LYNDE
"I've reached out to Primo Direct a count-
less number of times for use of their product at
various events. The service was always impeccable,
and the guests often commented about the taste being diffe-
rent ... better than other bottled water. Primo Direct set high stan-
dards as they over-delivered on their promises from service and product standpoints."

SUZY BAXTER

NISSEN BUILDING APARTMENTS
PROPERTY MANAGER

SUZY BAXTER
"Primo's products and services are the best
in the Triad. The water tastes great and the Ener-
gy Star rated bottom load water dispenser is outstan-
ding, but what really stands out is our Primo driver, Mike!
He provides the most incredible experience every time he delivers!"

KEELA JOHNSON

FORSYTH WOMAN MAGAZINE
PUBLISHER

KEELA JOHNSON
"For the last year, my family and I have
enjoyed the service and quality offered by Primo
Water! The water tastes clean and refreshing and we
love how nice the stainless steel machine looks in our
kitchen; because the water bottle is hidden, it blends into our decor
instead of being an awkward addition as so many water machines can look. Home delivery of the water service has been second to none and we couldn't be happier!"